Privacy Policy & Community Guidelines
Last Updated: July 25, 2025
Our Commitment to Your Privacy
We have compiled this privacy policy to better serve those concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person. Please read our privacy policy carefully to get a clear understanding of how we collect, use, and protect your Personally Identifiable Information in accordance with our website, https://wavypack.com.
What Personal Information Do We Collect?
We collect information from you when you actively provide it to us. We do not automatically collect personal information from casual visitors Browse the site. Information is collected when you register for an account, place an order, subscribe to a newsletter, respond to a survey, or leave a comment. The information collected may include your name, email address, mailing address, and payment information.
How Do We Use Your Information?
We may use the information we collect from you in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To process your transactions quickly and securely.
- To administer a contest, promotion, survey, or other site feature.
- To send periodic emails regarding your order or other products and services.
How Do We Protect Your Information?
Our website is scanned on a regular basis for security holes and known vulnerabilities. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All sensitive and credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
All transactions are processed through a secure gateway provider and are not stored or processed on our servers.
Do We Use ‘Cookies’?
Yes. Cookies are small files that a site transfers to your computer’s hard drive through your browser that enable the site’s systems to recognize your browser and remember certain information. We use cookies to help us remember and process items in your shopping cart, understand your preferences based on site activity, and compile aggregate data about site traffic.
You can choose to turn off all cookies through your browser settings. If you disable cookies, some features that make your site experience more efficient may not function properly. However, you will still be able to place orders.
Third Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without providing you with advance notice. This does not include trusted website hosting partners and other service providers who assist us in operating our website, so long as those parties agree to keep this information confidential. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
Non personally identifiable visitor information may be provided to other parties for marketing or advertising purposes.
Third Party Links
Occasionally, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites but welcome any feedback about them.
Community Guidelines and Comment Policy
We encourage open discussion and value the comments from our community. To ensure our platform remains a safe, respectful, and constructive space for everyone, we require all users to adhere to the following guidelines. By posting a comment on our site, you agree to these terms.
- Be Respectful: We do not tolerate personal attacks, harassment, bullying, threats, or hate speech of any kind. Comments that are defamatory, abusive, obscene, or racist will be removed.
- Stay on Topic: Please keep comments relevant to the article or topic being discussed. Off topic, promotional, or repetitive comments may be removed to keep the conversation focused.
- No Spam or Solicitation: Comments posted for the primary purpose of driving traffic to another website or for commercial solicitation are considered spam and will be deleted.
- Protect Privacy: Do not share private or personally identifiable information in your comments, whether it belongs to you or someone else. This is for your own protection.
- Our Right to Moderate: We reserve the right to review, edit, or delete any comment for any reason, without notice. We also reserve the right to block any individual who repeatedly violates our comment policy from participating in our community. The views and opinions expressed in the comments are those of the author and do not necessarily reflect the views of this website or its staff.
Your Privacy Rights (CalOPPA, CCPA/CPRA & Other Laws)
Various laws give consumers specific rights regarding their personal information. We respect and honor these rights.
- You can visit our site anonymously.
- Our Privacy Policy link includes the word ‘Privacy’ and is easy to find.
- You have the right to know what personal information is being collected about you.
- You have the right to request the correction of inaccurate information and the deletion of your personal information.
- You will be notified of any privacy policy changes on this Privacy Policy Page.
- You are able to change or request deletion of your personal information by logging into your account or by contacting us directly.
How Does Our Site Handle “Do Not Track” Signals?
We honor Do Not Track (DNT) signals and Global Privacy Control (GPC) signals. We will not track, plant cookies, or use advertising when a DNT or GPC browser mechanism is in place. We do not allow third party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
We do not specifically market to children under the age of 13. We are in compliance with the requirements of COPPA, and the Federal Trade Commission enforces its rules to protect children’s privacy and safety online.
Fair Information Practices
In the event of a data breach, we will take responsive action in line with Fair Information Practices. We will notify affected users via email or through a prominent in site notification within 7 business days. We also agree to the individual redress principle, which allows individuals to pursue legally enforceable rights against data collectors who fail to adhere to the law.
CAN SPAM Act
The CAN SPAM Act sets the rules for commercial email. To be in accordance with this Act, we agree to honor your right to unsubscribe from our mailing lists promptly. If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email or contact us, and we will promptly remove you from ALL correspondence.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
